10/01/25
Very Informative Professional Service
by Jack Meddings (Vendor)17/12/24
Exemplary service provided by Paul Graham
by Lucy I (Vendor)We are very happy with the exemplary service provided by Paul Graham, especially from Jacqui who has been absolutely outstanding.
We were impressed right from the first valuation visit from Greg as he had done a lot of research and demonstrated a comprehensive knowledge of properties in the local area. As a result we feel the house was valued correctly compared to others.
The viewings and communication were handled very well and we were happy to receive a few offers within a few weeks and accepted an offer which met the asking price.
As we then focused our attention on searching for a property to buy, Greg and Jacqui were extremely helpful and honest in providing advice, guidance and reviewing properties before we made an offer.
Leading up to exchange, which took a few months due to circumstances outside of Paul Graham’s control, Jacqui was a rock and the glue that held the chain together. She liaised with the other agents and solicitors in the chain regularly and kept us and our buyer in the loop throughout.
Most importantly we really appreciate that we were never put under any pressure at difficult moments during the process, which can be the case with some competitors.
We would recommend Paul Graham time and time again. Many thanks!
10/12/24
Friendly and knowledgeable
by Natasha Bedford (Vendor)I can't rate Paul Graham in Carshalton enough. We sold and brought our house with them and they were fantastic. Jack is honest and straightforward about asking price, and is realistic about the local market, and comes to a valuation with lots of information so you can benchmark his valuation. Pictures taken for our sale were very high quality and open days were managed very well, all the staff were friendly and knowledgeable. Unfortunately, we lost our buyer part way through the process (not their fault), Paul Graham moved heaven and earth to get our property resold on under 2 weeks and kept the chain going. They also fact check all offers, so you know they are legitimate. Jane, the Sales Progressor, is amazing and always on hand to answer questions, chase up people and make sure the chain is moving. I really felt like they earned their fee about would recommend them 100%.
10/12/24
Extremely helpful and communicative
by Zach Walters (Buyer)Recent buyer with the company, Jane Kelly was absolutely fantastic. Always kept on top of where we are in the process and was extremely helpful and communicative the whole time. Would recommend this place for anyone looking to sell or buy. Great process run by people with experience.
09/12/24
Perfect dream team!
by Emily Meacock (Buyer)We recently purchased our first (forever) house through Paul Graham. We had been shown round many houses prior to this by other estate agents that simply opened up the door and let us walk around and then locked the door on our way out. No communication other than a phone call on the Monday to see if we were putting in an offer. When we met Jack he had a full itinerary ready and waiting for us, from the specifications in the house, permits on the road and the history of the wardrobe doors. He stayed with us after and answered all our questions. You will not find any other estate agent around like him and he is definitely a credit to the company. As is Jane who was always warm, welcoming and friendly when calling. Perfect dream team! If you are looking for an estate agent that actually cares Paul Graham is the one to go with!