Despite hating estate agents, Paul Graham completely changed my mind. Jack, the branch manager, is on it. He’s professional, modern, and actually listens — not your typical “salesy” agent. He runs a great team and everyone that we interacted with was knowledgeable and helpful. But the real secret weapon and what truly made Paul Graham stand out is Jane, the sales progressor. There’s a saying: “time kills deals” — and trust me, Jane doesn’t let that happen. She kept everything moving, chased everyone when needed, and made the whole process so much smoother than my purchase, where I felt like I was doing all the heavy lifting. Honestly, if every agent worked like these guys, estate agents wouldn’t have such a bad name. Highly recommend.

The staff were extremely helpful in selling our house, we would strongly recommend them!

My partner and I bought a property through Paul Graham. After viewing a few properties, all of which were lovely but not quite right, we felt the team really understood us and our wishes and found us our dream home! From the viewings, information provided through to sales progression, the whole team were informative and friendly throughout. We would definitely recommend their service for finding the highest quality properties with a highly professional and personalised service.

Jack Meddings attended my property to give a probate valuation. I found him very professional and appreciated the friendly advice that was offered. I was very satisfied with the service and the follow up documentation.

We are very happy with the exemplary service provided by Paul Graham, especially from Jacqui who has been absolutely outstanding. We were impressed right from the first valuation visit from Greg as he had done a lot of research and demonstrated a comprehensive knowledge of properties in the local area. As a result we feel the house was valued correctly compared to others. The viewings and communication were handled very well and we were happy to receive a few offers within a few weeks and accepted an offer which met the asking price. As we then focused our attention on searching for a property to buy, Greg and Jacqui were extremely helpful and honest in providing advice, guidance and reviewing properties before we made an offer. Leading up to exchange, which took a few months due to circumstances outside of Paul Graham’s control, Jacqui was a rock and the glue that held the chain together. She liaised with the other agents and solicitors in the chain regularly and kept us and our buyer in the loop throughout. Most importantly we really appreciate that we were never put under any pressure at difficult moments during the process, which can be the case with some competitors. We would recommend Paul Graham time and time again. Many thanks!